Privacy Policy

Effective date: July 27, 2026

Rob Scott Creates is operated by Augustus Designs Inc., a New York corporation. This Privacy Policy explains how we collect, use, store, and share information when you visit robscottcreates.com, create an account, contact us, join an email list, or make a purchase.

Questions or privacy requests may be sent to Robert@robscottcreates.com.

1. Information We Collect

The information collected depends on how you use the website.

Information You Provide

We may collect:

  • Your name.
  • Email address.
  • Telephone number, when provided.
  • Billing and shipping addresses.
  • Account username and password credentials.
  • Order and product information.
  • Messages submitted through contact forms.
  • Email-subscription information.
  • Information included in customer-service or return requests.
  • Photographs or other materials you voluntarily send concerning an order or project.

Store and Order Information

When you place an order, WooCommerce may record:

  • Products purchased.
  • Order totals, taxes, discounts, and shipping charges.
  • Billing and shipping details.
  • Payment status and transaction identifiers.
  • Order notes and customer-service history.
  • Download permissions and download activity.
  • Account and login information, when an account is created.

Payment Information

Payments may be processed through WooPayments, Stripe, or another approved payment provider.

Payment providers process payment-card and financial information under their own privacy policies and security procedures. Rob Scott Creates does not directly store complete payment-card numbers.

Technical Information

The website, hosting provider, security tools, and service providers may automatically collect:

  • IP address.
  • Browser and device type.
  • Operating system.
  • Referring pages.
  • Pages viewed and actions taken.
  • Date and time of access.
  • Cookie and session identifiers.
  • Error, security, and server-log information.

Comments

If comments are enabled and you leave a comment, WordPress may collect the information entered in the comment form, the visitor’s IP address, and browser information to assist with spam detection and site security.

2. How We Use Information

We may use personal information to:

  • Process and fulfill orders.
  • Provide access to purchased downloads.
  • Create and manage customer accounts.
  • Process payments, refunds, returns, and exchanges.
  • Provide shipping and tracking information.
  • Respond to questions, booking inquiries, and customer-service requests.
  • Send transactional messages about orders and accounts.
  • Send marketing emails when a person has requested or consented to them.
  • Detect fraud, abuse, security threats, and technical problems.
  • Maintain, improve, and understand website operation.
  • Comply with tax, accounting, legal, and regulatory obligations.
  • Protect the rights, safety, property, and integrity of customers, Augustus Designs Inc., and others.

3. Email Communications

Order confirmations, download links, account notices, and customer-service responses are transactional communications and may be sent when necessary to provide the requested service.

Marketing emails are sent to people who subscribe or otherwise provide appropriate consent. You may unsubscribe from marketing messages by using the unsubscribe link in the email or contacting Robert@robscottcreates.com.

Unsubscribing from marketing does not prevent necessary transactional messages concerning an active order, account, or customer-service request.

4. How Information Is Shared

We may share information with service providers only when reasonably necessary to operate the website, process orders, or provide requested services.

These providers may include:

  • WooCommerce, WooPayments, and Stripe for store operation and payment processing.
  • Hostinger for website hosting, storage, security, and technical services.
  • Yoycol or other production partners when they fulfill an applicable product.
  • Pirate Ship, postal services, and shipping carriers for labels, delivery, and tracking.
  • Email-delivery and email-marketing providers for transactional and subscribed communications.
  • Spam-prevention, security, backup, and website-performance providers.
  • Professional advisers, accountants, insurers, or legal representatives when reasonably necessary.

We may also disclose information when required by law, legal process, government request, fraud prevention, safety concerns, or enforcement of our agreements.

If Augustus Designs Inc. is involved in a merger, sale, financing, reorganization, or transfer of business assets, information may be transferred as part of that transaction, subject to applicable law.

We do not sell personal information for money.

5. Cookies and Similar Technologies

The website may use cookies and similar technologies to:

  • Keep the shopping cart working.
  • Maintain login and checkout sessions.
  • Remember account or website preferences.
  • Support security and fraud prevention.
  • Measure website performance and troubleshoot errors.
  • Enable embedded media and third-party services.

You can adjust cookie settings through your browser. Blocking necessary cookies may prevent the cart, checkout, account, or other website features from working correctly.

6. Embedded Content and Third-Party Services

Pages may include embedded music, videos, social content, or other services from third parties, including Bandcamp.

Embedded services may collect information, use cookies, or track interaction according to their own privacy policies. Using or purchasing through a third-party service may create a separate relationship between you and that provider.

Rob Scott Creates does not control the independent privacy practices of third-party websites or platforms.

7. Bandcamp

Bandcamp players may be embedded on the DJ Rob Scott and Original Rollers pages.

Bandcamp may collect information about playback, accounts, purchases, and downloads under its own policies. Transactions completed through Bandcamp are processed by Bandcamp rather than through the Rob Scott Creates checkout.

8. Data Retention

We retain personal information only as long as reasonably necessary for the purpose for which it was collected, including:

  • Completing and documenting orders.
  • Providing download access.
  • Maintaining customer accounts.
  • Responding to customer-service requests.
  • Preventing fraud and resolving disputes.
  • Meeting tax, accounting, insurance, and legal obligations.
  • Maintaining records of consent or unsubscribe requests.

Retention periods may vary by record type. Information may be deleted, anonymized, or retained longer when required by law or reasonably necessary to establish, exercise, or defend legal claims.

9. Data Security

We use reasonable administrative, technical, and physical safeguards intended to protect personal information.

These safeguards may include access controls, secure hosting, software updates, payment-provider protections, backups, and security monitoring.

No website, database, transmission method, or storage system can be guaranteed completely secure. Customers are responsible for protecting their account passwords and notifying us of suspected unauthorized access.

10. Your Privacy Choices

Depending on applicable law and the nature of your request, you may ask to:

  • Access personal information associated with you.
  • Correct inaccurate information.
  • Request deletion or anonymization.
  • Obtain a copy of certain information.
  • Withdraw marketing consent.
  • Object to or limit certain uses.
  • Close a customer account.

Some information may need to be retained for orders, taxes, fraud prevention, legal compliance, disputes, or other lawful business purposes.

To submit a request, contact Robert@robscottcreates.com. We may need to verify your identity before completing the request.

WordPress and WooCommerce provide tools that may be used to export or erase applicable personal data after identity verification.

11. Children’s Privacy

The website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information without appropriate permission, contact us so the information can be reviewed and removed where required.

12. International Visitors

Rob Scott Creates is operated from New York, United States. If you access the website from another country, information may be transferred to and processed in the United States or other locations where service providers operate.

13. Changes to This Policy

We may update this Privacy Policy to reflect changes in the website, service providers, business practices, or legal requirements.

The revised policy will be posted on this page with an updated effective date.

14. Contact

Rob Scott Creates
Operated by Augustus Designs Inc.
New York, United States
Robert@robscottcreates.com